For advisors, managers and owners
Know what needs action. Protect revenue. Communicate faster.
ServiceCommand AI shows which repair orders are stuck and why, cleans up technician stories, drafts customer updates and plans the repair, so nothing sits without an owner.
What the dashboard flags
Example, not live data- Customer update overdueAn open RO with no update past your target window
- Approval pendingQuotes waiting on a customer reply
- Story needs cleanupTech notes missing cause or verification
Your shop's real counts appear after you log in.
Stuck-RO alerts
Aging, overdue customer updates and missing approvals ranked by urgency on one dashboard.
Story builder
Turn technician notes into a clean complaint, cause and correction story.
Customer updates
Draft a clear status update for the customer from the RO in one step.
Repair Planner
Fault-code triage, parts lists, PM intervals and a warranty pre-check per truck.
Each shop sees only its own data.